I moved into Just Homes Charity on 20th February 2024 and stayed for 1 year and 5 months. During that time, I received more than just accommodation—I found real support, stability, and people who cared about my future. As someone adjusting to life in a new country, with limited English, having this kind of help made a big difference.

The staff were always there to assist me. They helped me register with a GP, supported me with appointments, and were patient when explaining things that were difficult for me to understand. They didn’t just give me a place to stay—they helped me figure things out when life felt confusing.

While I was staying at Just Homes, I also learned valuable independent living skills. Being part of the cleaning rota taught me how to manage shared responsibilities, take care of my space, and stay organised. These are things I will carry with me as I move on to live independently.

What was the highlight?

During my stay, I had to travel to Iraq for a short vacation, but due to the war, I was delayed returning. It was a stressful situation, but Just Homes stayed in touch with me the whole time. They helped me sort out my housing benefit and Universal Credit while I was abroad, which meant I didn’t lose my support. I really appreciated how they stayed on the phone with me, calmly guiding me through everything.

With their encouragement, I was able to find a job as a barber, which I’m really proud of. I’ve now moved on to live with friends and start the next chapter of my life. I wouldn’t have been able to do that without the stability and support I received from Just Homes.

The team made me feel part of a community. I always felt respected, understood, and encouraged. I am very grateful for everything they’ve done for me, and I would recommend Just Homes Charity to anyone who needs support, direction, and a safe space to get back on their feet.